Terms & Conditions
Last updated: October 30, 2025
1. Agreement to Terms
By accessing and using The Dubai Brand website, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, please do not use our website or services.
2. Products and Pricing
- All products are subject to availability
- Prices are displayed in AED and other currencies for reference
- We reserve the right to change prices without notice
- Product images are for illustration purposes; actual products may vary slightly
- All products are premium quality replicas inspired by luxury brands
3. Ordering via WhatsApp
Orders are placed and confirmed via WhatsApp. By placing an order, you agree that:
- You will provide accurate contact and delivery information
- Orders are confirmed only after WhatsApp confirmation from our team
- We may contact you to verify order details
- You are responsible for being available to receive the delivery
4. Payment
- Payment methods will be discussed and confirmed via WhatsApp
- Cash on delivery is available for Dubai deliveries
- Full payment is required before or upon delivery
- We do not store payment information on our website
5. Delivery
- Free delivery is provided for hotels and locations in Dubai
- Delivery to Sharjah and Abu Dhabi may incur additional charges
- Delivery times are estimates and not guaranteed
- You must provide a valid and accessible delivery address
- We are not responsible for delays due to incorrect addresses
6. Returns and Exchanges
We stand behind the quality of our products. If you receive a defective or incorrect item:
- Contact us within 24 hours of delivery via WhatsApp
- Provide photos of the item and issue
- We will arrange for return, exchange, or refund as appropriate
- Items must be unused and in original condition for exchange
- Custom or personalized items cannot be returned
7. Product Disclaimer
All products sold by The Dubai Brand are premium quality replicas inspired by luxury fashion brands. We do not claim any affiliation with or endorsement by these brands. Our products are not authentic branded merchandise but are crafted to provide similar quality and aesthetics at affordable prices.
8. Intellectual Property
All content on this website, including text, images, logos, and design, is the property of The Dubai Brand and is protected by copyright laws. You may not:
- Copy, reproduce, or distribute website content without permission
- Use our images or descriptions for commercial purposes
- Reverse engineer or copy our website design
9. Limitation of Liability
The Dubai Brand shall not be liable for:
- Indirect or consequential damages
- Loss of profits or business opportunities
- Delays beyond our control (e.g., weather, traffic)
- Misuse or improper care of products after delivery
10. User Conduct
You agree not to:
- Use our website for any unlawful purpose
- Attempt to access restricted areas of the website
- Interfere with website functionality or security
- Harass or abuse our staff via WhatsApp or other channels
- Provide false or misleading information
11. Governing Law
These Terms and Conditions are governed by the laws of the United Arab Emirates. Any disputes shall be resolved in the courts of Dubai, UAE.
12. Changes to Terms
We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting to the website. Continued use of our services constitutes acceptance of updated terms.
13. Severability
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.
14. Contact Information
For questions about these Terms and Conditions, please contact us:
- WhatsApp: +971 58 961 0102
- Location: Dubai, UAE
- Website: thedubaibrand.com
By placing an order via WhatsApp, you acknowledge that you have read, understood, and agree to these Terms and Conditions.
