Privacy Policy
Last updated: October 30, 2025
1. Information We Collect
When you use The Dubai Brand website, we collect minimal information to provide you with the best shopping experience:
- Name and location (when placing an order via WhatsApp)
- Browser type and device information (automatically collected)
- Pages visited and time spent on site (for analytics)
- Cart and wishlist data (stored locally in your browser)
2. How We Use Your Information
We use the information we collect to:
- Process and fulfill your orders
- Communicate with you via WhatsApp
- Improve our website and services
- Analyze site usage and trends
- Send promotional offers (only if you opt-in)
3. Information Storage
Your shopping cart and wishlist are stored locally in your browser using localStorage. This data never leaves your device unless you choose to place an order via WhatsApp.
4. WhatsApp Communication
When you place an order, you'll be redirected to WhatsApp. Your conversation with us is subject to WhatsApp's privacy policy. We only use the information you provide to process your order and provide customer support.
5. Cookies
We use cookies and similar technologies to enhance your browsing experience. These include:
- Essential cookies (for cart and site functionality)
- Analytics cookies (to understand site usage)
- Preference cookies (to remember your currency selection)
You can disable cookies in your browser settings, but this may affect site functionality.
6. Third-Party Services
We use the following third-party services:
- Google Analytics: To analyze site traffic
- WhatsApp: For order processing and customer support
- Vercel: For website hosting
These services have their own privacy policies governing how they use information.
7. Data Security
We take data security seriously. Our website uses HTTPS encryption, and we do not store payment information (all payments are handled offline). Your cart and wishlist data is stored locally on your device.
8. Your Rights
You have the right to:
- Access the information we have about you
- Request deletion of your information
- Opt-out of promotional communications
- Update or correct your information
To exercise these rights, contact us on WhatsApp: +971 58 961 0102
9. Children's Privacy
Our website is not intended for children under 18. We do not knowingly collect information from children. If you believe we have collected information from a child, please contact us immediately.
10. Changes to Privacy Policy
We may update this privacy policy from time to time. Changes will be posted on this page with an updated "Last updated" date. Continued use of our website constitutes acceptance of the updated policy.
11. Contact Us
If you have questions about this privacy policy or how we handle your information, please contact us:
- WhatsApp: +971 58 961 0102
- Location: Dubai, UAE